21+ | Safe Gaming

cv67 Responsible Gaming — Your Safety Is Our Priority

cv67 believes gaming should be a source of enjoyment — not stress or problems. Our safety tools and support team are always here for you.

Why Is Responsible Gaming Important?

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. At cv67, we want every player to enjoy a safe and fun experience. Responsible gaming means more than just following rules — it means maintaining conscious control over your time, money and mental well-being.

Gambling or gaming can be enjoyed as a leisure activity, but when it starts to affect other areas of life — family, work or financial stability — it is important to seek help. On the cv67 platform we have put in place a number of effective tools and measures to help you enjoy games in a mindful and controlled way.

Important Notice: Gaming services at cv67 are for persons aged 21 and over only. Minors are strictly prohibited from creating accounts or playing games. Please be alert to whether any minor around you is using this platform.

Age Restriction

21+

For persons aged 21 and over only

To open an account, make deposits and play games at cv67, you must be at least 21 years old. During account verification we may request identity documents to confirm your age. Opening an account with false information is a violation of our rules and may result in account closure.

Our Safety Tools

cv67 provides the following tools to protect players, accessible directly from account settings.

Deposit Limit

Set your own maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, you will not be able to deposit more than that amount within the specified period. This is one of the most effective ways to maintain financial control.

Session Time Limit

Set a limit on how long you play each day. When the set time is up, the system will alert you and if needed will automatically end your session. This helps prevent you from playing for too long.

Reality-Check Notifications

At set intervals (every 30 or 60 minutes) a reminder pop-up will appear letting you know how long you have been playing and how much has been deposited or withdrawn. These awareness notifications help you assess your own behaviour.

Time-Out

If you feel you need a break for a few days, you can take a time-out from 24 hours up to 30 days. During this period no deposits or gameplay will be possible on your account. Your account reactivates automatically once the break ends.

Self-Exclusion

If you are experiencing long-term problems, use self-exclusion to close your account for 6 months, 1 year or permanently. Self-exclusion cannot be reversed — it is an important and final decision. This option can be activated through live chat.

Loss Limit

Set in advance the maximum loss you are willing to accept over a given period. Once that limit is reached, an automatic notification will be sent and you will not be able to continue playing. This adds an extra layer of financial protection.

How to Activate Self-Exclusion

Self-exclusion is an important protection measure. Follow the steps below to activate it easily.

  1. 1
    Contact Live Chat

    Click the live chat button at the bottom of the cv67 website to speak with our 24/7 support team in Bengali.

  2. 2
    Submit Your Self-Exclusion Request

    Let our representative know that you wish to self-exclude and for how long — 6 months, 1 year, or permanently.

  3. 3
    Verify Your Identity

    For security purposes, the representative will verify some information related to your account. This ensures that only the account holder in question is taking this step.

  4. 4
    Confirm the Exclusion

    After verification, your account will be closed for the specified period. You will receive a confirmation email.

  5. 5
    Receive Support

    If you experience any difficulties while the exclusion is active or need professional help, our team will direct you to the appropriate organisations.

Deposit Limits and Withdrawal Information

Keep the following details in mind for responsible financial planning at cv67.

Item Amount / Details
Minimum Deposit ৳100 (per method)
Minimum Withdrawal ৳500
Withdrawal Time 5–30 minutes
Payment Methods bKash, Nagad, Rocket, Bank Transfer
Personal Deposit Limit Set by yourself from account settings
Limit Change Effective Time Increasing a limit takes effect after 24 hours; decreasing a limit takes effect immediately

Tip: After setting a deposit limit, reducing it takes effect immediately, but increasing it requires a 24-hour waiting period — this pause protects you from changing your decision impulsively.

Warning Signs of Problem Gambling

If any of the signs below appear in yourself or someone you know, it is time to seek help.

  • You are spending more than your budget and playing more to recover losses.
  • You are hiding your gaming habits from family or friends.
  • You feel restless, irritable or stressed when you cannot play.
  • You are spending time gaming instead of attending to work, studies or family responsibilities.
  • You are taking on debt or selling family assets to fund gaming.
  • You keep coming back with the thought that you will win, and you cannot stop.
  • You have tried to quit gaming repeatedly but keep failing.

Remember: Experiencing these signs is not a weakness — it is a real mental health issue. Seeking help takes courage. Our 24/7 live chat team is here for you at any time.

Helpful Tips for Responsible Gaming

Set a Budget

Set a fixed monthly gaming budget that, if lost, will not affect your daily life. Never use money for bills, rent or your family's food for gaming. At cv67 you can set this budget directly from your account.

Track Your Time

Track how much time you spend gaming. Keep reality-check notifications active so you are reminded at set intervals. Prioritise spending time with family and friends over gaming.

Do Not See Gaming as a Source of Income

Online gaming is entertainment — not a reliable source of income. Chasing losses in the hope of winning is a dangerous behaviour. Every game is independent and random — previous results do not influence future ones.

Take Breaks, Stay Fresh

Taking regular breaks keeps your ability to make good decisions intact. Avoid playing when you are tired or feeling low. Make room in your daily routine for exercise, time with family and other hobbies.

Protecting Minors

If younger family members have access to your device, use parental control software. Never share your cv67 login details. Remember, this platform is strictly off-limits for anyone under 21.

Support and Contact

cv67 Support Team

Contact us for any gaming-related concerns or if you need help. Our team speaks Bengali and will assist you with complete confidentiality.

Live Chat Available 24/7 — speak with us directly on the site in Bengali
Response Time Available at all times (Bangladesh time, UTC+6)
Confidentiality Guaranteed Your information is kept fully secure and private

Where to Find Professional Support

If you feel you need professional mental health support, let our support team know. We can direct you to appropriate healthcare organisations in Bangladesh.

Talking about mental health issues and asking for help takes courage. Rather than struggling alone, seek advice from a specialist. cv67 always supports responsible gaming and places your well-being above the gaming experience.

Frequently Asked Questions

After logging in to cv67, go to your account settings and find the "Responsible Gaming" section to activate deposit limits, session time limits, loss limits and reality-check notifications. For self-exclusion and time-out, contact our 24/7 live chat.

Yes. Any balance remaining in your account before self-exclusion is activated will be returned by our team to your registered payment method. This process is completed within 5–30 minutes. Contact live chat for more details.

No. Increasing a deposit limit takes effect after 24 hours. This is intentionally designed to prevent impulsive decisions made in the heat of the moment. However, reducing a limit takes effect immediately.

Self-exclusion can only be requested by the account holder themselves, as verification is required. However, if you feel a family member needs help, let us know via live chat — we will provide the best support we can based on the situation.

A Time-Out lasts from 24 hours up to 30 days and the account reactivates automatically once the period ends. Self-exclusion is long-term — 6 months, 1 year or permanent — and cannot be reversed. Self-exclusion is the more effective protection for problematic gaming behaviour.

cv67 verifies identity and age during account verification. If false information is found on any account, it is immediately closed and deposited funds are not returned. If you become aware of a minor using an account, please notify us at [email protected].

Play Safe, Stay Happy

Before playing at cv67, read the responsible gaming guidelines, set your limits and stay aware. Visit our FAQ page to learn more or go ahead and enjoy the games.

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Gambling is for ages 21+ only. If you have a problem, contact live chat.