cv67's Privacy Policy

1. Introduction and Scope

cv67 ("we", "our", or "platform") is an online casino and sportsbook service operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy applies to the following:

• Individuals who visit the cv67 website and all related pages
• Those who have registered or opened an account with cv67
• Those who use any game, betting, or payment service on cv67
• Those who have contacted us via live chat or email

This policy has been prepared in English and is specifically applicable to Bangladeshi users. If you disagree with any part of this policy, please refrain from using our services and contact us.

2. What Information We Collect

cv67 collects two types of information: information provided directly by you, and information collected automatically.

2.1 Information Provided Directly

When creating an account, completing verification, or using our services, you provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment-related information (partial bKash / Nagad / Rocket / bank account number details)
• National ID card or passport information (for verification purposes)
• Address information

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

3. Purpose of Information Use

cv67 uses collected information only for the following legitimate purposes:

3.1 Service Delivery and Operations

Your information is used to create and manage your account, verify logins, process deposits and withdrawals, provide bonuses and rewards, and deliver live chat support.

3.2 Security and Legal Compliance

Information is used for identity verification, fraud and money laundering prevention, detection of multiple accounts, and preventing minors from accessing the platform.

3.3 Responsible Gaming

Your gaming habits are monitored to identify potentially problematic behavior, and information is analyzed to provide support when needed.

3.4 Communication and Notifications

Email is used to send transaction confirmations, notices of important policy changes, and promotional offers where you have given your consent.

3.5 Service Improvement

Statistical data is used to analyze overall usage patterns and improve the platform's functionality, design, and service quality. No personal identity is revealed in this analysis.

4. Information Sharing and Disclosure

cv67 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

Outside of the circumstances mentioned above, cv67 will never disclose your personal information without your written consent.

5. Cookies and Tracking Technologies

The cv67 website uses cookies and similar technologies in your browser. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: These are necessary for maintaining login sessions, security tokens, and the basic functionality of the platform. These cookies cannot be disabled.
• Functional Cookies: Used to remember your language preferences, game settings, and other personalized experiences.
• Analytical Cookies: Collect site usage statistics to help improve the service. No personal identity is included.
• Security Cookies: Used to detect fraudulent activity and protect your account.

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in or making transactions on the platform properly.

6. Data Security

cv67 applies industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transfers between the platform and your browser are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, payment details) is protected with advanced encryption algorithms.
• Access Controls: Only authorized personnel can access your information, and only as needed for their specific role.
• Firewall and Security Monitoring: Around-the-clock cyber threat monitoring systems are active at all times.
• Regular Security Testing: Regular security audits are conducted by third-party experts.
• Two-Step Verification: If a suspicious login attempt is detected, additional verification is automatically triggered.

In the event of any security breach, cv67 will take prompt action and notify affected users in a timely manner.

7. Data Retention Period

cv67 retains your information only for as long as necessary to provide services and meet legal obligations:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records are kept for a specified period in accordance with applicable law.
• Security Logs: Logs related to suspicious activity are kept for a limited period and then automatically deleted.
• Marketing Data: Information used for promotional communications is deleted after you withdraw your consent.

8. Your Rights

As a registered user of cv67, you have the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restriction of Processing: In certain cases, you may request that the processing of your information be limited.
• Right to Data Portability: You may request to receive information relating to you in a commonly readable format.
• Right to Opt Out of Marketing: You may unsubscribe from promotional emails at any time.

To exercise these rights, contact us at [email protected] or send a message via the live chat on the site.

9. Protection of Minors

cv67 is an adults-only platform. Only those aged 21 or above may use this service.

We do not intentionally collect any personal information from minors. Age verification is mandatory at the time of registration. If we learn that a minor has opened an account, that account will be immediately closed and all collected information will be deleted.

If you suspect that a minor in your household has attempted to access our platform, please contact us immediately.

10. Third-Party Links and Services

The cv67 platform may integrate services from game providers and payment providers. These third parties have their own privacy policies, and their methods of collecting and using information are outside cv67's control.

cv67 is not responsible for the privacy practices of third parties. We advise you to read the privacy policy of any third-party service before using it.

11. Policy Changes

cv67 reserves the right to change this privacy policy at any time. In the case of significant changes, we will:

• Update the date on this page
• Send a notification to registered users by email
• Display a temporary notice on the platform

If you continue using the platform after changes are made, you will be considered to have accepted the new policy. If you do not agree to the new policy, you may contact us to request that your account be closed.

12. Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following: